Connect Your Customer Channels Into One Workspace.

Built for Customer Conversations First

Do Not Just Connect Apps. Organize the Work.

Most businesses do not need another list of disconnected integrations. They need one place where customer messages, team replies, leads, campaigns, and sales activity are properly organized. SalePilot focuses first on the channels where customers actually contact businesses.

• Unified InboxBring customer conversations from supported channels into one shared inbox.
• Team AssignmentSend conversations to sales, support, accounts, delivery, or management.
• Customer ProfilesKeep conversation history, contact details, tags, and lead activity in one place.
• Campaign WorkflowsUse customer data to run email and social campaigns from the same workspace.
• AI AssistanceUse AI assistance for reply suggestions, summaries, follow-ups, and approved workflows on eligible plans.

Channel Cards

Messaging and Social Channels

• Facebook MessengerStatus: Available. Connect Facebook pages and manage customer messages from SalePilot.
• Instagram DMStatus: Available. Respond to enquiries, comments-to-DM workflows where supported, and customer follow-ups.
• WhatsApp BusinessStatus: Available on eligible plans. Manage WhatsApp conversations, team replies, and customer records.
• Website ChatStatus: Available. Add SalePilot chat to your website and capture enquiries directly.
• TikTokStatus: In platform approval. TikTok support is planned after approval. It will support customer conversation and campaign-related workflows where TikTok permissions allow.
• LinkedInStatus: In platform approval. LinkedIn support is planned after approval for B2B conversations, lead workflows, and company-page-related activity where LinkedIn permissions allow.

Email and Campaign Integrations

Email Campaigns Built Into SalePilot.

SalePilot includes email campaign tools so businesses can follow up with leads and customers without exporting data into another platform.

• SalePilot SenderSmall businesses can start with limited email sending through SalePilot Sender.
• Verified Sending DomainsBusinesses can verify their own domain for higher sending limits and better deliverability.
• Email StudioCreate branded emails, templates, customer follow-ups, and campaign messages.
• Campaign AnalyticsTrack sent emails, opens, clicks, unsubscribes, and campaign performance.
• Compliance ControlsUnsubscribe links, suppression lists, and sending limits help protect platform reputation.

Commerce and Sales Workflows

From Chat to Sales Activity.

SalePilot is not trying to pretend every commerce integration is live today. That would be stupid. The right approach is to start with chat-based sales workflows first, then connect commerce platforms later.

• Sales CaptureDetect payment activity in conversations and allow staff to create draft sales records after payment is verified.
• Human Payment ConfirmationSalePilot does not confirm manual bank payments automatically. A staff member must verify payment first.
• Product and Service RecordsBusinesses can add products, services, menus, appointment types, listings, or quote-based offerings inside SalePilot.
• Future Commerce SyncShopify, WooCommerce, and other commerce integrations can be added later once core inbox usage is proven.

Security and Permissions

Secure Connections. Clear Permissions.

SalePilot uses official platform connection methods where available. Businesses stay in control of what channels they connect, which team members have access, and how customer conversations are handled.

• Business VerificationBusinesses may be asked to verify ownership, identity, or channel access before using sensitive features.
• Role-Based AccessControl what team members can view, reply to, assign, approve, or manage.
• Platform ComplianceTikTok, LinkedIn, Meta, WhatsApp, and other platform integrations depend on official approval and permission availability.
• Data ProtectionCustomer conversations and business data should be handled through secure workflows, access controls, and audit trails.