SalePilot by Kovalinq
One Workspacefor Conversations,Teams & Campaigns.
SalePilot helps businesses manage customer messages from Facebook, Instagram, WhatsApp, and website chat in one shared inbox. Your team can reply faster, assign conversations, track leads, manage customers, run email and social campaigns, and use AI assistance on eligible plans where it improves workflow.
- Built for businesses that want control and organization
- Better customer follow-up without jumping between multiple apps
Dashboard
May 26 – May 26, 2025
DO
Derek Obasi
Admin
New Leads
128
Conversations
76
Appointments
12
Revenue
$45,680
Recent Conversations
JL
Jennifer Lewis
I'm interested in your services
2m ago
MC
Michael Chen
Can I schedule an appointment?
5m ago
AM
Aisha Mohammed
What are your pricing options?
15m ago
DW
David Williams
Do you offer delivery?
25m ago
View all conversations →
Lead Source Performance
128
Total Leads
WhatsApp42%
Instagram22%
Facebook18%
Website12%
Other6%
One Platform. Practical Modules.
Everything your business needs to manage customer operations and scale revenue workflows.
1. Unified Inbox
Bring Facebook, Instagram, WhatsApp, and website chat into one shared inbox.
Includes:
- Multi-channel conversations
- Team assignment
- Internal notes
- Tags
- Quick replies
- Customer history
2. Team Workspace
Help staff work together around customer conversations.
Includes:
- Team members
- Roles and permissions
- Internal team chat
- Conversation handoff
- Department routing
- Activity tracking
3. Leads and Customers
Turn conversations into organized business records.
Includes:
- Lead capture
- Customer profiles
- Conversation history
- Lead stages
- Tags and segments
- Follow-up reminders
4. Campaigns
Run email and social campaigns from your customer database.
Includes:
- Email campaigns
- Social campaigns
- Audience segments
- Verified sending domains
- Campaign templates
- Performance tracking
5. Email Studio
Create and send branded email campaigns.
Includes:
- Drag-and-drop email builder
- Templates
- Test emails
- Sending domains
- Campaign reports
- Unsubscribe management
6. Sales Capture
Convert chat activity into draft sales records.
Includes:
- Payment activity detection
- Staff payment confirmation
- Draft sale creation
- Conversation-linked sales records
- Sales reporting
- Fulfillment notes
7. AI Assistance
Use AI support where it improves team speed and consistency.
Includes:
- Suggested replies
- Conversation summaries
- Follow-up suggestions
- Campaign copy support
- Approval-based replies
- Workflow assistance on eligible plans
8. Analytics
Understand where conversations, leads, campaigns, and sales are coming from.
Includes:
- Channel analytics
- Lead reports
- Campaign performance
- Team performance
- Sales activity
- Customer engagement reports
Everything Starts With the Inbox.
Customer conversations are scattered across social media, messaging apps, websites, staff phones, and business pages. SalePilot brings them into one organized workspace so your team can respond, collaborate, and follow up properly.
Unified Inbox
Manage customer messages from Facebook Messenger, Instagram DM, WhatsApp Business, and website chat in one place.
Conversation Assignment
Assign conversations to sales, support, accounts, delivery, or management.
Internal Notes
Add private notes your team can see without exposing them to customers.
Customer History
See previous conversations, tags, interests, follow-ups, and activity in one customer profile.
Multi-Account Support
Connect multiple pages, accounts, brands, or business channels on Growth, Scale, and Enterprise plans.
Built for Teams, Not Just One Admin.
SalePilot gives business owners and staff a shared workspace for handling customers. This is one of your strongest differentiators. Do not bury it.
Your team can:
- Reply from one inbox
- Assign conversations
- Leave internal notes
- Discuss customers privately
- Escalate issues
- Track who handled each conversation
- Route leads to the right person
- Keep customer communication organized
Manage Leads and Customers From Conversations.
Every customer message can become a lead, customer profile, follow-up, campaign audience, or sales opportunity.
Lead Capture
Turn conversations into leads without copying details manually.
Customer Profiles
Keep customer contact details, interests, tags, conversation history, and activity in one place.
Lead Stages
Track where each prospect stands: new enquiry, contacted, qualified, follow-up, won, or lost.
Follow-Up Tasks
Create reminders and tasks so good leads do not die inside old chat threads.
Campaigns From the Same Customer Database.
SalePilot helps businesses run campaigns from real customer conversations, not blind guessing.
Email Campaigns
Create templates, send follow-ups, and manage campaigns from inside SalePilot.
Verified Sending Domains
Businesses can verify their own domain for higher sending limits and better deliverability.
SalePilot Sender
Smaller businesses can start with limited sending through SalePilot Sender while protecting platform reputation.
Social Campaigns
Manage campaign activity connected to customer engagement and conversations.
Smart Audiences
Send campaigns based on customer interest, tags, conversation activity, and purchase intent.
Sales Capture
Many businesses close sales inside chat but fail to record what was sold, who paid, and what needs to happen next. SalePilot helps detect payment activity in conversations. Once a team member confirms payment, SalePilot can help create a draft sales record from the conversation. This section moves SalePilot from “inbox tool” to “business operations platform.”
Payment Activity Detection
Flag conversations where a customer sends a receipt or mentions payment.
Human Payment Confirmation
SalePilot does not confirm manual bank payments automatically. A staff member must verify payment first.
Draft Sale Creation
After payment confirmation, SalePilot can prepare a draft sale with customer details, product/service, amount, channel, and notes.
Sales Records
Approved sales can be saved for reporting, fulfillment, delivery, or follow-up.
AI Assistance That Works Under Your Control.
AI should not be the headline. It should be a power layer. SalePilot supports AI assistance on eligible plans for teams that want faster replies, better follow-ups, campaign support, and workflow automation.
AI Suggestions
AI can suggest replies, summaries, follow-ups, and campaign ideas.
AI Approval Mode
AI can prepare replies or actions, but a human reviews and approves before anything is sent.
AI Autopilot
Available on higher plans for approved workflows such as FAQs, simple follow-ups, campaign support, and sales assistance.
Human-led Control
Payment confirmation, regulated advice, account changes, and sensitive customer actions remain under business control.
Built for Different Business Types.
SalePilot works for businesses that manage customer conversations, enquiries, campaigns, appointments, or chat-based sales.
Retail and E-commerce
Manage product enquiries, receipts, delivery updates, and customer follow-ups.
Professional Services
Capture leads, qualify prospects, book appointments, and manage client conversations.
Real Estate
Track buyer and renter enquiries, assign leads to agents, and manage viewing requests.
Restaurants and Hospitality
Handle reservations, order enquiries, promotions, and customer questions.
Insurance and Financial Services
Capture leads, answer general questions, book appointments, and route sensitive conversations to licensed professionals.
Agencies and Multi-Brand Teams
Manage multiple pages, accounts, clients, campaigns, and team members from one workspace.
Channels and Integrations
Available Channels
Facebook Messenger
Instagram DM
WhatsApp Business
Website ChatPlanned Channels
TikTok Planned
LinkedIn PlannedFuture Roadmap
- Snapchat
- Additional social and messaging channels
- More commerce and CRM integrations
Business Tools
- Email sending
- Website chat widget
- Calendar tools
- Payment workflow support
- Campaign tools
- Analytics
- Team management
Stop Managing Customers From Scattered Apps.
Bring conversations, leads, teams, campaigns, sales activity, and AI-assisted workflows into one workspace. Start with the inbox. Add campaigns, sales workflows, and AI assistance as your business grows.